Student Refunds
Your Refund Options
During your enrollment at Southeastern College, you may at some time become eligible for a Financial Aid refund or other type of credit balance refund. Southeastern College has partnered with Heartland ECSI to provide access to their RefundSelect™ program, which provides several options for you to choose from as to how you would like to have any eligible student account credit balance or refund disbursed to you.
Choose Your Refund Method
1. Within 48 hours of registering for school, a Welcome Email from Heartland ECSI will be sent to your:
- Everglades University student e-mail account, and
- Your personal email account, if one is provided to Southeastern College
2. Click on the Get Started Here link in the email and enter your Heartland Key.
3. You will complete a basic registration and choose how you want to receive your money.
4. If you have an address or telephone number change, it must be made through your campus by contacting a school representative directly*.
*Heartland will not accept changes by phone or email. Please allow 24 hours for the new information to update.
Choose the Refund Method That’s Best for You
| Refund Method | How It Works | How to Sign Up | When Refund Can Be Expected |
|---|---|---|---|
| Direct Deposit Into an Existing Checking or Savings Account | Funds are electronically deposited into an existing account. | After registering at the RefundSelect™ portal, student will provide existing Bank Routing Number and Account Number. | Once the refund/stipend has been approved, scheduled, and funds released, the refund will be available in the students account within 1-2 days. |
| Open a Discover Cashback Checking Account | Funds are sent to a new checking account set up by the student at Discover Bank. A Debit Card will be sent to the student and funds are available for use with this new Debit Card/checks. | After registering at the RefundSelect™ portal, student will apply for Cashback Checking account. Responses will generally be immediate but always within 48 hours. | Once the refund/stipend has been approved, scheduled, and funds released, the refund will be available in the students account with in 1-2 days. |
| Paper Check | Check will be issued from RefundSelect™ and mailed to student via U.S. Mail. | After registering at the RefundSelect™ Portal, student will choose the paper check option. | Once the refund/stipend has been approved, scheduled, and funds released, the check will be received in 5-7 days. |
Note:
If you have not registered and made a selection at the time the funds have been released, the refund method will default to paper check. You can always change the selection to another method at any time once you have registered.
Visit Heartland ECSI’s website for more information at https://heartland.ecsi.net or phone toll free at 1-844-760-6052.